Policies

Nightly rates are based on double occupancy. Additional adult guests in room are $10 per night per person. Children under 18 are free. We offer a 5% discount for present and past military service members, First Responders, AAA members and AARP members. When booking online, please go to our Discount tab and add your discount. There is also an automatic 5% discount for same room stays that are three nights or longer. We accept cash and all major credit cards. Discounts do not apply to our Cottage in July or October.

We know that plans may change. However, in our location, we rely primarily on advance reservations, and cancellations are difficult to fill. So, in fairness to all concerned, please observe the following: 1) An advance deposit of one night’s rate (including tax) is required at time of reservation. 2) Deposit will be happily refunded or applied to a new date, if cancellation is received 14 days prior to arrival. Cancellations within 14 days of arrival will forfeit the deposit. Management will consider extenuating circumstances. 4) Please Note – It is up to the guest to handle all train reservation cancellations directly with the Great Smoky Mountains Railroad (GSMR). We cannot take on the liability of canceling the GSMR reservations. The reservations phone number is 800-872-4681, option 1.

All of our rooms at McKinley Edwards Inn are non-smoking. However, we do have several Smokers’ Outpost receptacles on the grounds. Smoking in the room will result in a $500.00 fine.

At McKinley Edwards Inn, we understand that your dog is just as much a part of the family as other members. We are thrilled to be a pet-friendly hotel in Bryson City and welcome pets up to 75 pounds in select rooms. To ensure that all our visitors have an enjoyable stay, we ask that guests traveling with their four-legged friends sign the policy below upon check-in. I have read and agree to the following: • My pet(s) weighs 75 pounds or less, combined. • I understand that only two pets are allowed per guest room (total weight 75 pounds) . • My pet’s vaccinations are up-to-date and he or she is free of fleas or ticks. • My pet is not aggressive and is well-socialized with other animals and guests. • I agree to clean up after my pet and properly dispose of any waste. • I understand that my pets are not allowed on the furniture or bedding. • I understand that if I leave my pet unattended in the room, it must be crated. (In the event you need to board your pet for the day, we recommend Mariners Manor Dog Boarding • (828) 554-1360. The Cost is $25 per day. • I understand that I could be fined an additional $25 if my pet causes disturbances to other guests such as excessive barking or whining. • My pet will always be on a leash with a maximum range of six feet or in a carrier when outside of the room. • I understand that a non-refundable pet charge of $75.00 per pet will be charged for post-departure room cleaning. I further understand that this fee does not include any additional costs which may result from damage or the need for excessive cleaning of soiled linens, carpeting or furniture. I also agree that the condition of the room is based on the sole judgment of management upon my departure. • I accept full responsibility for any liability arising from my pet (pet damage or personal injury to hotel, hotel staff, guest, third party or property).